Thank you Amanda for taking the time to post a review. However, this is not reflective of the service or outcome you achieved and this unkind review is simply not correct. This was a challenging sale but you were happy to accept the offer and proceeded to complete the sale to this same buyer. We were in very regular contact with you and you ex-partner and if you had any concerns at the time we would have welcomed dealing with them. However, you have decided to post an unfair review some five months after the sale completed. We are always here to help if you wish to talk this through. Katie