I have been delighted with the entire process involved in selling my house through Starkings and Watson. I knew they were the estate agent I wanted to work with from previous, very positive, interactions when I was looking for another property through their Diss and Bungay branch, helped by expert John Payne and his wonderful team. The Poringland bunch are a great, genuine group of people who ensure excellent customer service and a professional service from start to finish. Thanks to Chris for his excellent photography and clear explanation of the process, with very fair terms, my home was marketed and sale agreed within two weeks. I was fortunate enough to meet the Poringland Sales team in branch. Stephen was a great point of contact, organising my viewings and keeping me up to date with the interest. Lisa ensured my requirements were followed on the viewings and I felt my home was safe in her hands. Once the offers came in, Carl, a very experienced negotiator, proved an excellent facilitator, ensuring I had all the relevant information I needed to choose the buyer. He also found me an exceptional local florist when I popped back in asking for info! Once the sale had been agreed, Melissa, Sales Progression Manager, kept me up to date without imparting the drama I had felt from other agencies. Natalie, of the same team, was very helpful on the final day of completion. Chris Starkings you have an incredible team and having experienced working alongside two branches, I am convinced that Starkings and Watson provide the support and expertise of a large company, while keeping the customer experience professional, local and friendly.