It is a pleasure working with the staff at Martin & Co. They are reliable, conscientious and really nice people. Thank you for your help.

I used Martin & Co in Pontefract 18 months ago to find tenants for my rental property. I was pleased with the service i received and as a result i am currently employing them to find my next tenants. I have found Michelle a very professional yet friendly person to deal with. She has acted very quickly to find suitable tenants & she is very thorough with both the process & paperwork. I have had good communication from the office & fair advice even if it is about something outside the remit of the service offered. If i continue to receive the same level of service with the current & future dealings then i will definitely be remaining a client of Michelle's & I would not hesitate to recommend her Letting Agency to anyone else.

Not a good company to deal with, they will end up costing you money because they are simply just inept. Avoid, you have been warned.

most stuck up rude agency of ever come across they don't like people on benefits don't ever try and get a property with them because they're going to set you on benefits they just don't like your they're just trying to get more money out of your and they're just don't like people on benefits they are scrimminated me against multiply to think care about me and everyone is to help me whatever happens this agency wallpaper what they've done and I'm going to make sure that they've got no respect for me all they care about is their cell and it underlines what they want all they care about is a discriminating people

First time buyers and was looking at a property to put an offer in and be LAUGHED at by one of the agents and told to put in asking price to which we did only to be told the asking price wasn't enough and we had to add another 5 thousand. Don't advertise at a price if your wanting 5 grand more. Absolutely no help what so ever. Wouldn't recommend these if your a first time buyer

Contacted the agency to view a property, but was sent a note to pay £126 non-refundable holding deposit while the application ("referencing"?) is processed. No return if the "referencing" fails. It seems like a clever scam with very little redress if the landlord has a quibble and refuses to rent. Or what if they delay the process and after 3 weeks you find somewhere else? They keep the deposit. Apparently, the holding deposit is to pay for a thorough "background check" and the guarantor. This is despite paying £650 security deposit for a £500/month flat. Maybe some people have had good experiences (one wonders if the reviews are fake), but there are too many warning bells screaming: "avoid avoid"! Do landlords ever get to rent out their properties with this agency either? Or are they milking a high demand for housing by scamming dozens of potential tenants for each property on their books? The reviews are Trustpilot are almost universally negative! Maybe because good reviews are harder to fake there...? UPDATE: hardly a malicious review, I've uploaded the message, which seems to indicate that the deposit won't be returned regardless (certainly no mention of when or how it will be returned). The rent was £550, so why is the security deposit £634? Where is "the law" to charge these outrageous prices? Apparently the £126 is to pay for a thorough background check of the tenant and the guarantor. That alone sounds like a "legal" scam, when there's already a hefty security deposit and a month's rent up front - and no doubt several candidates in a series all paying their £126 or £115 thorough background check fees. Why does one have to pay a week's rent (without being able to move in, of course) to allow the owner/agent to make up their minds whether to rent to you or not? Other agents take references and let you know by the following day whether to proceed with the paperwork. No charge. Go to Trustpilot and search for Martin & co (some decent reviews, from sellers or landlords, and a few really awful complaints, from tenants and one irate landlord) and martinco (same company but ALL with bad reviews). It seems they also charge £90 to renew the tenancy - no mention of that anywhere in the messages or the website. From their website: "... your holding deposit will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check..." I think the devil's in the details: the Right-to-Rent check seems to be for foreigners and there is no fee involved, just provide a "share code" from the government. Where's all the other nonsense about a "thorough background check", which could be quite strict and difficult to pass, so a very good chance you will lose the holding deposit. Based on the experience of other reviewers, this agent seems unhelpful and dubious at best. Prove me wrong!

Really wouldn’t recommend. I contacted them to inform them of my interest in a property which had only just been put up. When I rang them I was told to call back on the Monday, days later on Monday I called and was then told I would receive a call back later on with information regarding viewing availability and an application. Never received a single call. I then sent an email and called again and was purposefully ignored. I went to call again the next day but when I looked online they’d removed the property. Zero communication and a really unprofessional company.

I haven't been to martins in Pontefract I did pass through

Absolutely rubbish agency lies to you

They dont care about tenant. Be very careful when renting through these people. Don't anything they sea , proceed with caution.