Very professional and helpful.
Martin and Co Pontefract have been absolutley amazing from start to finish. Been in our house for 2 weeks so far. Lucy and Charley have been so lovely. Always get back to me promptly. Excellent customer service. Super happy. Thanks guys. Other staff also have always been super friendly on the phone when I have called in too.
I have been letting properties for 10+ years and have used a number of "letting Agents" over time. What an immense surprise and breath of fresh air on meeting Michelle and her fantastic team. The positives: Communications: very responsive articulate and helpful. Paper work: Kept to the minimum and very accurate and easy to understand. Phone and e-mail response: almost immediate for mails and immediate for telephone support Integrity and Openness: The team are very open and will give solid and robust advise as appropriate to the situation Maintenance and upkeep: They have a number of skilled workmen to attend to your letting(s) and ensure the tenant is fully kept up to speed with visits etc Price Point: Excellent value for money Exceeding your expectations: The team just do things with aplomb and things just work. The tenant is very well looked after and as a Landlord so are you. Every dealing I have had with the team have been both professional and with respect for the tenant, the tenant is at the forefront of their mind and the protection of the landlords property.
This is the second time we have used Martin & Co Pontefracht, they are amazing, nothing is too much trouble very respectful and helpful, they definitely go the extra mile.. Their communication with us has been great Thank You.
Martin & Co did a fantastic job all through the process of selling my parents house. Kept me informed every step of the way. The staff were all amazing. I would recommend Martin & Co every time.
Lots of viewings initially and they found us a buyer within a month. Unfortunately, the buyer's buyer fell through, then he found another very fast, which then also fell through and so our original buyer pulled out, so Martin & Co had it back on the market the very same day! Second buyer found quickly, and it then took about two and a half months to complete - there was no chain on either end, so it should have happened a lot quicker that this, but the buyer's end was slow for some reason. Julie (sales rep at Martin and co) kept chasing it for us, and couldn't do enough. Thanks to Jools as well, who did the last viewing for us and clinched the sale. (There's four Julies at the Pontefract branch, so it can get confusing!!!) Everyone we've had contact with, from Lucy taking the photographs at the start, through to Julie's last contact with us, has been brill, even through the pandemic when many other companies have used it as an excuse to provide rubbish customer service!!! Not Martin and Co.'s service, which has been superb. Thank you very much Martin & Co Pontefract. We will be back if we ever need to buy or sell anything again. :)
Excellent, knowledgeable service as always from all staff at Martin & Co. Pontefract- highly recommended!!!!
Lovely staff
So nice agents, with good people
5 Cornmarket, Pontefract, West Yorkshire, WF8 1AN, UK, WF8
We specialise in buying, selling, and letting properties in Pontefract and the surrounding areas, delivering an exceptional service to buyers, sellers, landlords and investors alike since 2011. Owner Michelle Stoppard has exceptional on-the-ground knowledge of the local area and a wealth of industry experience. Alongside her dedicated team at Martin & Co Pontefract, she provides expert support and advice to the local communities. We have a wide variety of property types available from town centre apartments and executive properties through to large family homes. The area benefits from good access to the A1 and M62 and provides excellent opportunities to commute to other major towns and cities. The team at Martin & Co Pontefract is renowned for its friendly and proactive service, providing landlords, tenants, sellers and buyers, with an exceptional standard of customer service each and every time. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Pontefract get you on the move.
Director
Tenancy Manager
Senior Sales Negotiator