Dear Carly, Thank you so much for your excellent review and kind words about Martin & Co Plymouth Letting & Estate Agents, particularly praising Dan at our Plymouth branch! We're thrilled to hear about your positive experience as our client since 2020. It's fantastic to know that you appreciate our services and especially that Dan has consistently impressed you with his promptness and attentiveness. His quick resolution of your hot water issue highlights his commitment to providing efficient and effective support to our tenants and Landlords, which we truly value. Your trust and positive feedback mean a lot to us. We strive to build long-lasting relationships with our clients and ensure they enjoy a smooth and stress-free rental experience. Dan's dedication to your needs exemplifies our commitment to this goal. We are grateful for your recommendation and encourage you to share your positive experience with others who might be considering using our letting services. We're proud to have built a reputation for reliable and responsive property management, and your review reinforces that commitment. Thank you again for choosing Martin & Co Plymouth and for your wonderful feedback. We look forward to continuing to serve you as your letting agents! Many Thanks Abigail Lamerton Business Generation Manager