Fast responses. No hassle.

Very easy process from start to end. Quick to respond. Quick to sort out any issues. Inspections handled smoothly. Good property management and liaison with landlord. My only critique would be tenant notes should be clearer on system for the different departments within to access, or this should be something they should do. We had cats and made a note everytime that inspections could be done only on Wednesdays or Thursday's - had this been on our file, we wouldn't have had to keep rescheduling. Only minor.

Agent

I thought Gemma was very polite, Professional & informative. Also quick to respond to Q & A asked. I would recommend her and use her services again in the future.

Good quality service

A courteous and helpful company. When a problem presents they act quickly and see it through. Knowledgeable and committed. I found a delightful flat and delightful Estate Agents.

Ade, thanks for all your hard work recently.

Food was cold

Thank goodness for Christie Young who is super professional and conscientious. If I email her, the job is always done to a high standard. Sadly I cannot say this about the professionalism of the letting team.

Great help as long as you havent recently gotten a new job and dont mind steep bills.

This is the only letting agent I’ve had where the MD is never available to speak with over the phone or even by email. The previous letting agent’s MD’s were available, I’d even met them, and exchanged emails from them. All reviews on this site seem to be answered directly by the MD. My tenancy ended with Martin & Co earlier this year but today out of the blue I received a promotional email from them, compelling me to get a response directly from Mr Whittaker. Thank you.

Landlord tried to claim for damage that was recorded in agent's check-in report. Agent showed no effort to stop it. Had to enter into an dispute with them on DPS. I won. Rediculously obvious mistake.