Ms. Martha Donovan has been an absolute "guidance angel". She has always been there to assist and provide guidance and advise as a new tenant. Efficient, so polite, courteous and Knowledgeable about her job. Thank you Martin and Co for having a great team of people! 👍 …
Let me start by saying my journey to letting our house was far from straightforward, however this is nothing to do with Louise and the team from Martin and Co! Louise worked really hard with difficult circumstances to get us into our lovely home. Emails, calls and messages were always promptly answered, Louise kept us informed and worked faultlessly to make the best possible solution for us and our landlord.
Martin & Co (Emily) are currently representing me and my elderly father during the sale of his property in Plymouth. Martin & Co were the obvious choice based on a visit from Tom earlier in the year where he explained the whole process to us. He was extremely professional, friendly and considerate to our particular needs. I have spoken to a number of the staff and cannot fault any of them. We were assigned Emily as our main point of contact and she has been wonderful. She hit it off with my father when they first met and was always happy to stay and chat with him over a cuppa, which he really appreciated. Since he has moved out of the property (and away from the area) Emily has kept us up to date with regular calls. She even looks in on the property for us when there ar no viewings to make sure all is ok. We have recently had a leak and Emily has provided us with photos of the problem and has also arranged for local tradesman to gain access to diagnose the fault and quote for repairs. Nothing is too much trouble and we are extremely grateful for Emily's help with everything.
Great customer service from all members of the M&Co team. They really care about the needs of their landlords and tenants. All staff are very professional and friendly, but a particular mention is needed for Gemma and Louise who have been extremely helpful over the last few years letting multiple properties for us in a short period of time. I'm really impressed with how efficient and informed the service is and look forward to continue working with them in the future. Dealing with property matters can be very time consuming, but Martin and Co endeavour to get you through the process with as little stress as possible and with all the information and support that you need. I highly recommend them whether you are interested in sales or lettings.
Martha has been a great help getting us settled in to our new home
Janine was very helpful and professional at all stages in letting my house will definitely be recommending martins to my friends. thanks Diane Trerise
Myself and my sister have just moved into a new property using Martin and Co and the service was fantastic and want to say a massive thank you to Janine Brace for all her help and support while looking and applying for a new home and making feel welcomed to the company so thank you Janine.
Martha is a really helpful and efficient agent, she has offered us excellent service while we were tenants with Martin & Co - thank you!
Martha has been my contact person and she has been great. She is responsive, organised and helpful. There were a few urgent issues that came up and she dealt with them very professionally, calmly and supportive which I really appreciated.
A breath of fresh air and most highly recommended for sales and purchases; I only wish we had shifted from other Mutley plain Estate Agents earlier, and who each made a chaotic, bewildering and complete mess of simple tasks. Tom's careful analysis of the market and trends helped decide which of our properties to sell, which ones to let and which ones to keep at a turbulent time in the markets. We were also 'picky' about whom we would sell to, as we would retain freehold interest in the sales and AST landlord interests in the lets (We didn't take the letting service as proportionately too expensive). Emily and Jonathan both rose to the sales challenges extremely well, and sifted out buyers who did not fit. No easy task, but neatly and courteously done, with Emily truly excellent at chasing up through some strangely difficult buyers' solicitors buyer procrastination. Jonathan's enthusiasm was infectious and his professionalism and courtesy in customer care was exemplary (and a pleasure, too). Overall a thoroughly pleasant and decent office, earning high praise and to whom we shall return in the Spring for the next couple of properties to go on the market. We have bought and sold a large number of properties over the years, in various towns, but Martin & Co's performance exceeded them all by a wide margin.
27 Mutley Plain, Plymouth, Devon, PL4 6JG, PL4
Website:
http://martinco.comHere at Martin & Co Plymouth we provide Sales, Lettings and Investments. We offer the advantages of being an independent, family run business, whilst being part of the big national Martin & Co franchise and all the support it brings. Directors, Chris and Merolyn, have been landlords themselves for many years and look to be the agents they have always aspired to find themselves - reliable, efficient and trustworthy. With competitive rates, great customer service and real integrity, we like to think we're not just your average agent.