Dear Paul We have searched our database and cannot see any entry matching your name. You have stated that we ‘send you properties that aren’t anywhere near your budget or not even your requirements’ and this simply cannot be the case if we do not have your details registered. Please call me ( Scott Elliot – Partner ) on 0208 866 8083 to discuss and resolve your issues if you feel genuinely aggrieved, as I would be only too pleased to help personally. Best wishes