We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Northwood - Peterborough

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Avoid these irresponsible and arrogant agents! I have contact to book a viewing and they got back to me only an hour before the viewing time which I obviously couldn’t manage because I have a full time job while a full time student. However, I tried to make it but I was late and only about 20 minutes after the viewing time I got this email. “You have not showed for the viewing or called to confirm you could not make it, so please avoid contacting us again for any further viewings.” This is the most arrogant and unprofessional response I have ever received. Imagine dealing with these people for a year or two.

Reply from agent

Dear Rahmat, We were both surprised and disappointed to read your review, particularly as it contradicts our documented communications. To set the record straight: Viewing Request: You requested a Monday viewing for 13:30. Our Response: At 9:41am on Monday, we confirmed that 13:30 would work and asked if you were still able to attend. Your Confirmation: At 11:46am, you replied confirming that 13:30 suited you. No Show: Unfortunately, you did not arrive at the scheduled time and no call was received to let us know you were running late. Our team waited beyond the booked timeslot with no communication from your side. Shortly thereafter, we received your email stating you only received confirmation an hour before the appointment—yet our email records clearly show we responded well in advance. We take pride in our professionalism and find it regrettable that your review presents a version of events that does not align with the facts. We remain committed to offering a reliable service to every prospective tenant, and we wish you well in your property search. If you would like to discuss this matter further, please feel free to contact us directly. Kind regards, Northwood Peterborough

Contact details
Sales Phone:

01733890082

Lettings Phone:

01733890082

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:30
Address

729 Lincoln Road, Peterborough, PE1 3HD, UK

It may be obvious to point out that there aren’t that many family run agencies that specialise in lettings and estate agency, so we think this is something that makes us unique. Northwood Peterborough has been established since 2006 and has continually grown with trust, referrals and word of mouth which is what we pride ourselves in and here’s why: As a family run business, our values feature highly to the whole team. We value honesty, care and integrity and want our clients and tenants to know they can really trust our team of letting and estate agents in Peterborough. We do not compete with each other, nor do we have specific sales targets to beat which means the service you will get at Northwood Peterborough would be with great attention, respect and unlike anywhere else. Our office of estate and letting agents in Peterborough offers a wide range of stress-free services and solutions, including lettings, residential sales, landlord insurance and mortgage services to suit all your property needs, but are best known for our Guaranteed Rent Service – the perfect let it and forget it solution for landlords. So, whether you’re buying, letting, renting, or selling, Northwood Peterborough is here for you every step of the way! As a responsible and ethical agent, we hold clients’ money protection insurance through Propertymark.

Our team

Peterborough Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure