Very quick and efficient in

Very quick and efficient in getting viewings and application sorted out. However found that after you receive the keys, they do not want to know. There was mould in the fridge, dust from works, both extractor fans broken, including above the hob (all still not fixed after 6 months), lights/fixings not working properly (had some bulbs missing and some already blown), a door handle missing and no instructions on how to use the appliances. This is how I was given the property, and had people ignoring my emails, and not around when I rang them, when I tried to get them to sort it out. It took nearly a month for them to sort someone to fix these issues, with the exception of the extractors. After persisting I was given a small amount of compensation but the vouchers I was promised never arrived! On trying to move property, they were more than happy to provide the referencing (eventually) once I had paid and were extremely keen on getting viewings in so they could re-let ASAP. I have heard very little about the checking out process and has taken persistent complaining before they would contact me back with a time/date. So essentially, they are only interested in money and show a real lack of care and interest once they have handed over the keys. I am appalled at the way they operate and have had nothing but problems, excuses and stress from the extremely poor communication and care from the office as a whole. Would not recommend to anyone, at all. Also, I have tried leaving customer feedback on their website, however they will not post it online as it will ruin their selective but high rating they show!