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Belvoir - Peterborough

A selection of reviews/testimonials by highest rating
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1.00 /5
24.11.2014
From day 1 these are the

From day 1 these are the problems encountered - after two months, nothing has been rectified: 1. the damage to walls, 2. damage to the stairway ceiling, 3. stained ceilings in the bedrooms and kitchen, 4. leaking kitchen sink drain which necessitated a plumber to replace the drain connection on Tuesday 14th October. 5. holes in the lounge room floor, 6. loose outside garden fence (behind the garden shed), 7. missing instructions for the boiler programmer, 8. missing cover from the boiler programmer, 9. soiled kitchen walls (sticky grease that we had to spend 1 ½ hours removing), 10. peeling wall paper in the kitchen, 11. peeling wall paper in the stairway, 12. peeling wall paper in the main bedroom, 13. heat discolouration/damage to ceiling in cupboard in main bedroom, 14. broken right side hinge of the toilet set and cover, 15. loose towel rail and toilet roll holder wall fixings in bathroom, 16. loose staircase banister, 17. painted bathroom tiles, 18. loosing central heating temperature control unit in the lounge, 19. noisy central heating pump (which the Belvoir representative who visited on Thursday 16th October said is due to the pump requiring replacement), 20. radiator leaking in childs bedroom causing dampness in carpet, floor and in childs cot legs. 21. Garden shed leaking so that the place is soaked. ... and a new problem - mice droppings in the lower cupboards. Belvoir take the money but do nothing to fix any problems. The landlord said some nice words about being a responsible landlord, and does nothing.

Reply from agent

Hello Danny, I are sorry that you have experienced issues since moving in to your new home. Belvoir Peterborough truly value feedback (positive & negative); without feedback we wouldn't know about issues and we appreciate you letting us know so that we can get issues resolved as quickly as possible. Belvoir Peterborough are voluntary members of the Property Ombudsman, ARLA, Safe Agent & the National Approved Lettings Scheme. We assure you that we wouldn't become members of these bodies if we wanted to provide a service which was any less than excellent. I am personally handling your case; and aim to work with your landlord to get most of the issues resolved as quickly as possible.

Contact details
Sales Phone:

01733 511099

Lettings Phone:

01733 321500

Opening hours
Monday-Friday: 09:00 - 18:00
Address

1022 Lincoln Road, Walton, Peterborough, Cambridgeshire, PE4 6AS, UK

About

No about information available

Our team

Peterborough Office

Sarah Smith

Accounts manager

Michelle Gordon

Sophia Milizia

Aimee Hunt

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
rightmove

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