I rented a flat in may 2015 everything was brilliant untill winter came when mould and damp started to come in the bedroom and behind the front door, I got blamed for it saying there wasn't enough heat in the flat might I add there was no central heating only 2 rubbish heaters and they also said it was my tumble dryer causing it so I got rid of it and of course I struggled to get my clothes dry properly since no sun light came into my flat either!, I threatened the landlord and said I would go to citizens advice if the problem was not resolved so he got a contractor out to look the property who confirmed it wasn't my fault! But because the work that needed carrying out was going to cost a bit he refused to do it and then handed me a section 21 ( eviction notice)!! He has now rented the property again but for an extra £70 a month (£595pcm)which is most definitely not worth it for a really small damp flat!!. But I cannot fault belvoir they were really good and professional I would rent through them again.