Absolute joke! I called them during the week to arrange a viewing of a property they have advertised. Everything is going fine, the people seem nice enough, they confirm my viewing and we set a time. The day come, I arrive at the property 10 minutes early to have a look around before the viewing. The agreed time comes and goes, I wait and wait, nothing! I call them 3 times, every time it goes to voicemail. I know they are open so I add 141 to hide my caller I'd and sure enough they answer the phone, promptly. I explain to the person who am and that I am waiting for a viewing, the person immediately cut me off to tell me I had no viewing book and asked me to hold. I am the asked to hold each time as I am seemingly passed around as each person tell me I have no viewing as I try to explain to each one that I did indeed book an appointment and the fact that I was given the exact address of the property underlines this as it is not listed in any advert. The final person then disregards my concerns and condescending offer me a new day. These people do not care about your time, energy or feelings!