Dear Gill, We are deeply grateful for your kind words and five-star review. It was an absolute pleasure to support you throughout your purchase journey, even amidst unforeseen circumstances. Our heartfelt thanks for your patience and trust in us. We always strive for professionalism and are thrilled you experienced it with Sophia. We look forward to the opportunity to serve you again in the future. Warm Regards The Belvoir Peterborough Team