Almost drove from Norwich to Lincolnshire to view a property we had rang twice to confirm we were booked to view. My boyfriend noticed it was no longer on the website and called to see what was going on (merely hours before we were supposed to view it) and was told it had been let out with barely an apology. This is sheer incompetence and would have been a complete waste of our time and money if we hadn't spotted it. This estate agents clearly do not care about potential customers and now we will avoid if possible.