Absolutely disgraceful service! We were lied to about the property in the first instance telling us that it was like for like in comparison to another one we viewed... it was quite the opposite. Now one month since we left and no deposit back although we've been granted a full refund. Only now after chasing for the 5th time, we have to go to the landlord, even though they were sending a cheque last week to us? Diabolical. Will never use Belvoir again.