Tenancy ended the start of May and I am still awaiting to receive my deposit back (5th June), the deposit was agreed 2 weeks ago. I was told that my deposit was held with a scheme called my deposits, after numerous calls it was found that my deposit was held with a completely different scheme called TDS. After being told that Belvoir were awaiting for the landlord to pay my deposit to me for near enough 2 weeks, I called the trade scheme and it transpired that Belvoir held the deposit. After numerous calls, I have been told it should be in my account my monday but who knows. Luckily I am moving back home and do not need the deposit for another property! The agency were good throughout the tenancy but this dampened my view of Belvoir completely.
1022 Lincoln Road, Walton, Peterborough, Cambridgeshire, PE4 6AS, UK