Cannot speak on being a tenant with Belvoir as we have just signed our tenancy however I can comment on the amazing support we received from Sophie Rand! Some issues arose during our referencing which Sophie informed us of immediately, kept in touch while we got it sorted (and did what she could on her end to help) and had our paperwork sorted almost immediately as soon as the issue was resolved. Felt totally supported and comfortable throughout the process and commend Sophie on her great service and for always being polite and cheerful through my seemingly endless emails to her! Would recommend dealing with Sophie if you can however I'm sure the rest of the team are just as great!