Avoid. Extremely poor communication. Very slow to get work done. Our tenants have been without cooking facilities for nearly three months and Belvoir didn’t get it sorted despite me authorising a replacement. The tenants had to contact me directly to tell me how bad things were. Our safety certificates have been allowed to lapse and I’ve had to get these sorted myself. Not really sure what we’re paying for as I need to do a lot of the managing and communicating with tenants myself. In the process of changing agents so that my tenants can have a better experience and even leaving is proving difficult.