Bad review

Buying a house should be a happy, wonderful time. Unfortunately this was not the case. From the start we were dealing with people who lied to us and deceived us. My husband and I put an offer in on a house in Feb 2016, we were advised the client wanted this done ASAP and was prepared to move into rented accommodation. 5 months down the line, we had paid for the searches etc and everything else that comes with buying a house, We were constantly being told that the client was looking into rented accommodation. after 5 and a half months of this mess we then got a call from our solicitor to state that the vendor was pulling out of the sale!! it broke us. We were living out if boxes. It took all our strength to even consider looking again, but after a week we did. We spoke to the agents and explained that this time we were not going to be messed around. we found a property and still reeling from the experience that we had just been through, we arranged a viewing. I should have run away when I asked the agent who was showing us around questions about the property, we got told "oh I don't know I'm just here to show you around". HE KNEW NOTHING ABOUT THE PROPERTY!!!! we may as well have looked by ourselves. Because there was nothing else in our price range, we put in an offer. It was declined, they said if we offered £1000 more they would accept and said this was to be completed be end of August, so we agreed. once again we were told the vendors were prepared to move into rented accommodation. August came and went, every day on the phone to both solicitors and estate agents. The agents were useless in giving us information, We were then told we were now in a chain and could be here for sometime!!!!!! I was ready for pulling out after being lied to!!! WE FINALLY COMPLETED 25TH NOVEMBER!!!!3 months after being told this needed to be done by August. When we were told things were ready on the Friday we were also told that we had a voucher to collect for our troubles. We were told this could be used to help with xmas or buy something for the house. So we get there and are handed our key and a £20 voucher!!!! £20, what the heck am I going to buy for £20 from Next?? So i suppose you now want a review. well my review is this. You put into place a contract that a vendor needs to sign to say that they will move into rented. TWICE we were told this and TWICE we were lied to by YOU. We have spoken to both vendors who have stipulated that they had no intention of moving into rented accommodation. £20 was not enough of a compensation token. Thank you