It's always daunting buying your first home and as a buyer, it's easy to question the sincerity of the estate agents but we cannot thank Anwen enough for helping us through the entire process. She has been so genuine and helpful and really had our best interests at heart, from the start. Nothing was too much and she went above and beyond in supporting us, in an honest and personal way. Lis went out of her way to keep us updated with such prompt, informative and enthusiastic correspondence, right up until the day of completion. It's a crazy time to try and buy in Pembrokeshire at the moment but their customer service has been unbeatable and we are incredibly grateful.
We were looking for a property to buy and Anwen was great! Let us know about any suitable properties that became available and then was friendly and informative on viewings, without being overbearing or 'salesy' and some Estate Agents can be. Would have loved to have found a property through her, but alas the perfect property for us happened to be with another agency.
Anwen was brill from start to finish .. very understanding and helpful when I come along a few issues with mortgage offers and did their best to help the process develop … I will use Anwen again . Thank you !
In a extremely fast market where some estate agents not offering a good service Anwen could give tips on how it's done! She ensures great customer service provided. Keep up the good work 😃 …
We received amazing service from Anwen who dealt with our property sale in an extremely efficient and professional way. Fantastic service from start to finish and I would thoroughly recommend both Anwen and FBM.
Highly recommend FBM especially the young lady Anwynn who is polite and can’t do enough for you from start to finish, she is a credit to FBM
Really good experience with FBM! Enquired about a property to view and was contacted within 24 hours as a response. Viewed the property with Anwen and she was super lovely and very informative with any questions we asked, very genuine responses which made the process easier as we didn’t feel like we were being fooled into anything as we were naive FTB-ers! We ended up wanting to make an offer and the property and liaising with Anwen was easy and efficient, anything I was unsure about she helped with when conversing between the owners, all the way up until Completion on the property we had a really helpful experience with FBM as a whole and even with a couple of hiccups along the way, when we had to go into the office to sort things out, we had just as good a service as we had received before from Anwen so overall we were super happy! Thank u for all your help FBM!
Russell and Jackie would like to thank Donna and Anwen for their help and understanding and found them highly professional and experienced with dealing with our property. Would highly recommend them to anyone considering either buying or selling their property. Many thanks to you both Kind regards Russell and Jackie
Good service.
45-47 Main Street, Pembroke, SA71 4JS, UK, SA71
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http://fbm.co.ukWhy use FBM Residential Lettings to let your property We are an Estate and Letting agent with nearly 180 years of experience. The ever growing portfolio of properties we currently manage in the region of 400 properties across Pembrokeshire. FBM Lettings are a leading brand in Pembrokeshire with ARLA (Association of Residential Letting Agents) qualified experienced team. When we manage your property we take the worry out of letting and handle the daily running of your rental property. Accurate Valuation As a local established Letting and Estate Agency we are able to draw on extensive knowledge of local property values and rental figures in Pembrokeshire. All our valuers are NAEA or ARLA qualified, a huge amount of local knowledge and experience take into account the popularity of the area and the approximate distance to local amenities such as shops, schools and transport. Property Management Service Our experienced Residential Lettings team are able to provide a service to all tenants to ensure that any issues or queries that may arise are quickly dealt with, acted on and resolved.
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