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Chimneypots Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I have just purchased a property through Chimneypots, everything from start to finish was very easy and good communication and updates throughout

4.00 /5
Reply from agent

Many thanks Rob

1.00 /5

tragedy, no help and hopeless contact with the agency. People had no idea what was going on in the apartment. Zero help, I do not recommend itNegativeQuality

1.00 /5

One star is way too much for that agency..

1.00 /5

I have never dealt with such an unprofessional estate agents. Called to offer above asking price for one of their properties and was patronised, misunderstood and simultaneously told-off for their misunderstanding and told repeatedly to stop talking almost from them picking up. Having asked to speak to their manager (Phil?) I finally hung-up to his hoots of laughter and sniggering from his mates listening in. Their vendor will never know they lost a cash buyer due to their unbelievable schoolboy attitude. As a buyer literally put off a purchase by having to deal with them don’t trust this place with your house sale.

Reply from agent

Dear Matt, I am sorry to hear about your experience with us today, I have spoken to both of my colleagues with whom you spoke who are also disappointed to hear this. I believe they were merely trying to explain that in order for us to portray your offer in the best light you would need to view the property first. My colleague did immediately after your call, make a call to our vendor to make them aware of the situation which had arisen. If you would like to view the property, I will be happy to organise this for you. We take all complaints very seriously and as you will no doubt be able to see rarely find anybody dissatisfied. If you would like to speak to me regarding this further, I would be happy to hear from you. Kind regards Emma

1.00 /5
05.10.2022

Terrible service, very unprofessional

1.00 /5

tragedy, no help and hopeless contact with the agency. People had no idea what was going on in the apartment. Zero help, I do not recommend itNegativeQuality

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Address

32 Bridge Rd , Park Gate, Southampton, SO31 7GF, UK

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