I must share the wonderful experience we had with Chimneypots Estate Agent, particularly with Emma, the sales manager, who expertly guided us through the entire process of securing our first mortgage. Emma was truly amazing—supportive and incredibly helpful, which made everything so much easier. Her friendly demeanor and genuine care really stood out. When we faced setbacks due to solicitor issues, Emma was incredibly understanding and took our situation seriously. Her proactive attitude and unwavering support reassured us during a stressful time. She was with us every step of the way, ensuring we felt comfortable and well-informed. Knowing we had someone like her on our side was a great comfort. Tayla was also a vital part of our experience, providing a warm and friendly presence from our initial property viewing and offering assistance whenever we needed it. Additionally, Lizzie, Phil and the rest of the team were fantastic, creating a collaborative and supportive atmosphere. It truly felt like we had a dedicated team working hard for us. I wholeheartedly recommend Chimneypots Estate Agent to anyone looking for professional and caring service in their property journey. If we ever need to buy again, they will be the first ones we reach out to. Thank you, Emma, Tayla, Lizzy, and the entire team, for everything you did to help make our first home purchase a reality! We greatly appreciate all your support.