Seems all estate agents in Oxford are useless, stopped at the office just before closing to drop some Documents and was ignored at the door. Then told to come back the next day because they were closing.

I would give -5 stars if I could. When we moved in, there was rotten rubbish all over the drive, slugs in the kitchen and none of the fuses were working. If I listed all of the laughable situations we were put into by this joke of an agency, this review would be a novella. The house was perpetually damp, it took them months to give us dehumidifiers- our clothes were literally going mouldy in the cupboards. We had to hassle them to get anything fixed around the house - sometimes there would be waiting times of weeks. The amount of money we paid for the living conditions provided is outrageous. And now we've moved out months ago, they are still refusing to give back hundreds from the deposit despite the appalling state of the house when we moved in, and the fact we left it extremely clean. Total scammers. Avoid!

Terrible agency. We are students here so they take advantage of us. No curtains in bedroom for first month. Both showers broke. Repairmen only came in when threatened with council action, in fact they rushed in 30 minutes before the council arrived. Broken cupboards, ants everywhere. Leaking ceilings with yellow liquid gushing through floorboards. This was our first ever rent but by God you'd have to mess up to get worse. Would put 0 out if 5 if there was an option.

Very bad experience, and the worst property agent I have ever seen. Unwilling to answer any questions from customers after the property is rented out. Deducted the deposit unfairly, need to contact the dispute resolution service get my money back!

Worst property agents i have ever had no professionalism and no work ethics. just worries about money and not care about there tenants. have complained about maintenance issues in the house but did not seem to have any interest in it only in rent. wont recommend to any one. very UNPROFESSIONAL and WORST LETTING AGENCY.

So rude, they hung up on me.NegativeProfessionalism

Absolute disgrace of an estate agency. The list of issues is almost laughable at this stage. We are 5 weeks into our tenancy and still do not have a properly working shower, a window that we can open in the bedroom, a functioning washing machine, just to name a few. On the day of arrival I was shocked the see the level of dust that was left in the property (images attached), RMA refused to do anything about this and said it was down to us to clean, it was at this point we found out that we weren’t even provided with a hoover. It took them so long to provide us with one that I had to borrow one from the neighbour as I was waking up in the night coughing due to the levels of dust. The level of service has been appalling and I would strongly suggest against renting through RMA.

Came all the way to Oxford for a viewing and they didn't bother to show up, no response afterwards. Absolute time wasters.

An agent is supposed to make life easier and not more difficult. I have had to chase the agency for my deposit every day for the last 10 days without any response. Dominic (the agent) ignores emails and you have to chase him by phone to get any sort of response and even then it is a struggle.