Have been to a number of Oxford agencies and Northwood were by far the most helpful. We were after a couples room in a hurry and Northwood provided us two really good viewings well within budget and licensed. Ended up confirming on one of them and they even expedited the move in date. On paperwork they were helpful and they've gone out of the way to tackle issues with the house. One suggestion I have is that the house has a number of issues and I'd suggest they do an audit of it to see if they can tackle a load at once. To conclude: can't fault their service, their offerings, or their troubleshooting. Would recommend and happily use again!