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Breckon & Breckon (Letting & Management)

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Do not do business with these people. Untrustworthy, sleazy and disrespectful. If I could, I’d give 0 stars. We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with our search. It was a month later when they contacted us again, saying that the other buyer was “crazy and unreliable”. They would call you late Friday afternoon and would refuse to write anything down in an email. Non-the-less, we looked through the poor communication and unprofessional behaviour, as we wanted the house. Little did we know, that the vendor will soon also be called “crazy and unreliable”. Despite twice daily calls for three weeks straight, we felt that we were the middle man between the agent and vendor plus the estate agent’s psychotherapist. Eventually, we had to pull out of the purchase as frankly we got fed up with such treatment. I know there are some positive reviews here, but you wonder what these people are saying about you behind your back.

Reply from agent

Hi Renata, we're very sorry to hear about your experience. Please get in touch with Chris Dixey on 01865 310300 if you'd like to discuss this further.

1.00 /5

Do not do business with these people. Untrustworthy, sleazy and disrespectful. If I could, I’d give 0 stars. We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with our search. It was a month later when they contacted us again, saying that the other buyer was “crazy and unreliable”. They would call you late Friday afternoon and would refuse to write anything down in an email. Non-the-less, we looked through the poor communication and unprofessional behaviour, as we wanted the house. Little did we know, that the vendor will soon also be called “crazy and unreliable”. Despite twice daily calls for three weeks straight, we felt that we were the middle man between the agent and vendor plus the estate agent’s psychotherapist. Eventually, we had to pull out of the purchase as frankly we got fed up with such treatment. I know there are some positive reviews here, but you wonder what these people are saying about you behind your back.

Reply from agent

Hi Renata, we're very sorry to hear about your experience. Please get in touch with Chris Dixey on 01865 310300 if you'd like to discuss this further.

1.00 /5
Reply from agent

We are sorry to receive your 1* review Barbara, please contact our customer services team on 01865 355699 to discuss further.

1.00 /5

Mike mentioned £130 for move out. I just add that they charge £240 for move in. Indeed, modern day pirates. Also, they show no concern or sympathy to students. If you're intl student or manual worker or single parent, even worse. If you're vulnerable or ignorant of rent market rules, it's your fault, not theirs. Best properties always go to those privileged and those who have first-hand info. They don't care about your being desperate to find a new home.

Reply from agent

Your review concerns us as we have no record of you and your comments certainly do not reflect the service we provide. We would welcome a further discussion so would be grateful if you could contact our MD Greg Barnes on 01865 201111 or greg@ breckon.co.uk to discuss further.

1.00 /5

The worst letting agent I have ever come across, really ever so poor shall not be recommending the bloody service or indeed using them again awful. They only try to make money of someone's misery of finding urgent accommodation or moving houses.

Reply from agent

We are very sorry to receive your review Daniel but we have no record of you on our systems and would like to discuss this further. Can you please contact our customer services manager, Louise Passfield on 01865 201111 from our lettings department. Please note the branch you have left the review on, is only sales and our lettings branch is located in Summertown.

1.00 /5

The property I am renting is riddled with black mould and damp and Breckon and Breckon will not help me, I first reported it 9 months ago and have had to chase them up so much since and they’ve still not sorted it. Completely non-existent property management. They are so slow moving it’s unbelievable, you have to chase them and remind them ten times before they do anything, it takes them weeks to do it, and they have left me living in an extremely mouldy damp flat with a small child putting our health at risk for months on end! I would not recommend unfortunately they clearly don’t care about their tenants health.

Reply from agent

We are very sorry to receive your review Molly. I have asked your property manager Richard to contact you today to discuss.

1.00 /5

Hi Li Yao Huang - We are concerned to have received your one star review and want to find out why you we're unsatisfied with our service. As there is no comment we would really appreciate if you could get in touch with our Customer Service Manager, Lousie Passfield at louise@breckon.co.uk

1.00 /5
Reply from agent

Hi Li Yao Huang - We are concerned to have received your one star review and want to find out why you we're unsatisfied with our service. As there is no comment we would really appreciate if you could get in touch with our Customer Service Manager, Lousie Passfield at louise@breckon.co.uk

1.00 /5

Avoid this place at all cost! I am not very convinced with the positive reviews here.

Reply from agent

We are sorry to receive your review Leonie. Can we please ask you contact our Customer Services Manager, Louise Passfield on 01865 201111 or email louise@breckon.co.uk to discuss further.

1.00 /5
Reply from agent

Hi Li Yao Huang - We are concerned to have received your one star review and want to find out why you we're unsatisfied with our service. As there is no comment we would really appreciate if you could get in touch with our Customer Service Manager, Lousie Passfield at louise@breckon.co.uk

Contact details
Lettings Phone:

01865 201111

Lettings Email:

lettings@breckon.co.uk

Opening hours
Monday-Friday: 07:30 - 18:00 Saturday: 09:30 - 13:00 Sunday: 00:00 - 00:00
Address

Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED, UK, OX2

About

A multi-award-winning agency in Oxfordshire Breckon & Breckon is proud to offer one of the most trusted and reliable letting and property management services across Oxfordshire. Our experienced teams have one sole focus – you, the client. That means that whether you are making your first foray in to the letting business, or you are a long-term landlord with an extensive property portfolio, you can be confident that you, your property and your tenants are in safe and capable hands. Simple principles of honesty, reliability, exceptional customer service and good communication are the basis of our approach – values that have helped us build an extensive client base across the county. Its no secret that letting and property management can be a complex minefield to navigate and our job is to ensure that everything runs smoothly and seamlessly for you, so that you can enjoy minimum void periods, reliable tenants and swift resolution of any issues. Please do get in touch with any of our offices or pop us an email if you have any questions and discover our refreshing approach to letting.

Our team

Kathryn Wilson

Greg Barnes

Managing Director

Andrew Slatter

Jodie Smith

Louise Passfield

Debbie Gristwood

Phoebe Southgate

Lettings Manager

Hannah Webster

Rachel Grimsey

Becci Howlett

Ashleigh Swales

Local Manager (West)

Nick McKeown

Senior Portfolio Manager

Callum Hunt

Portfolio Manager

Lewis Jones

Richard Quigley

Tenancy Manager

Paige McCann

Local Manager- Headington

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Windows Display
Property Brochure