There are not enough words to express how thankful I am for the Harrisons team, especially Derek. Dez has gone over and above anything required from an Estate Agent, helping my 81yr old mum sell 2 properties during what was a very painful year. He was always there with a comforting "don't worry, I'll get it sorted for you", and was always available for her no matter what; from completing unfamiliar, complicated paperwork, batting off an over-enthusiastic buyer or helping with a last minute panic regarding a small leak - something that was fixed within the same day. Absolutely nothing was too much trouble for him. I honestly believe that without Derek's calming, friendly and very professional persona, Mum would have thrown the towel in a long time ago. I will never be able to thank him enough for being there for Mum, when I wasn't able to, and I will be forever grateful. Thank you. Kirstin