I dont know how this place has so many great reviews. From looking at them, you would think Harrisons were great but we had a truly awful time. I have a wife and young baby and Kathy has been nothing but a problem. Before we moved in to the apartment she was pressurising us to get into the property otherwise we wouldnt get it. A month or 2 after moving She made an impromptu visit and i felt her cold shouldering us. I dont know if my race played a part but unfortunately racism does exist. Then when we made the decision to leave 8 months after we moved in it was as though we had become an enemy. She made things difficult by claiming we had not a good job cleaning up even though me and my wife spent hours doing this. We even painted before we left. She first said she wants £80 but when i refused she claimed for £40. She tried coercing me by saying to just accept the dispute as itd take months to get my money back. Then she wouldnt reply to the emails or dispute process; trying to delay things as much as possible. Sorry Kathy but im not backing down on this. I do hope others have a better experience but all i can say is, especially now that we are with the loveliest agents at Purple Property, good riddance to Harrisons and Kathy.