Fisks were the only estate agents who really listened to us, who took time to get to know our property - the history, the special features and the kind of people we are. Every viewing was handled so professionally by the immaculate Emma with her allowing an hour for each viewing at a time that was convenient to us as well as the potential buyer. Emma is also a font of knowledge and experience in buying and selling a property. She held our hand all through the process and made us feel that we could ask her anything we were unsure of. She has the patience of a saint! Emma worked tirelessly to keep us in the loop with developments and was always upfront and honest about any situations which may have affected our selling and buying process. Emma has been in our lives for a year to make our eventual house sell happen and her tenacity, professionalism and calm authority was hugely influential in finally helping us sell our house. Without a doubt, she will be our first guest when we move in to our new home without a doubt!