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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Satisfied with the agent who was there to show the apartment. He was detailed enough and has customer relationship skills.

Reply from agent

Thank you, Tosin Adetona, for your positive review! We're thrilled to hear that you were satisfied with our agent and that he provided you with a detailed tour of the apartment while demonstrating excellent customer relationship skills. We aim to deliver the best service possible, and your feedback is greatly appreciated. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you.

5.00 /5

Very nice and welcoming down to earth people. Made me feel comfortable when viewing the flat

Reply from agent

Thank you, Charles, for your kind words! We're thrilled to hear that you found our team to be very nice, welcoming, and down-to-earth during your flat viewing. Making our clients feel comfortable is one of our top priorities, and your feedback validates our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your support and look forward to helping you with any future needs.

5.00 /5

We were unable to make a viewing in person so agent Nicole very kindly filmed and sent us a video tour.

Reply from agent

Dear Emma, Wow, thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear about your positive experience with our agent, Nicole. It's great to know that she went the extra mile to accommodate your needs by providing a video tour when an in-person viewing wasn't possible. At ELC Sales and Lettings, we always strive to make the apartment hunting process as convenient as possible, and it sounds like Nicole did just that for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for choosing us, and we hope to assist you further in the near future.

5.00 /5

It was a lovely apartment and the staff is very friendly.

Reply from agent

Dear Kemi, Thank you so much for visiting our apartment and for sharing your wonderful feedback on Google! We're delighted to hear that you found the apartment lovely and appreciated our friendly staff during your viewing. Your kind words mean a lot to us, and we're here to assist you with any questions or further assistance you may need. If you decide to make this lovely apartment your new home, we're excited to welcome you as part of our community. Once again, thank you for considering us, and we look forward to the possibility of having you as our resident!

5.00 /5

Property Manager was welcoming and gave very good and satisfactory responses to questions asked. He was appropriately dressed and knew all he needed to talk about at the property. Excellent customer service

Reply from agent

Dear Latifat,Thank you so much for taking the time to leave such a glowing review! We're delighted to hear about your positive experience with our Property Manager. Providing excellent customer service is always our top priority, and it's wonderful to know that our team member was welcoming, knowledgeable, and attentive to your needs. Your feedback is greatly appreciated and serves as motivation for us to continue delivering top-notch service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

5.00 /5
Reply from agent

Dear Chris, Wow, thank you so much for the fantastic 5-star review! Your support means the world to us, and we're thrilled to see that you had such a positive experience with our service. If you ever have any feedback or suggestions to make your experience even better, please feel free to reach out. Thanks again for choosing us and for taking the time to share your positive rating. We can't wait to serve you again in the future!

5.00 /5

Very dedicated team

Reply from agent

Hi Wemmy, Thank you so much for your wonderful review! We truly appreciate your kind words. Our team is indeed dedicated and passionate about what we do, and it's always a pleasure to hear when our efforts make a positive impact. Your support means a lot to us, and we look forward to serving you even better in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!

5.00 /5

As tenants we were very happy with the service provided by the ELC. Our agent Fraser was very helpful and talked us through the process of renting and has provided much appreciated support since moving in.

Reply from agent

Dear Jamie, Thank you so much for sharing your experience as tenants with ELC! 🌟 We're delighted to hear that you were very happy with the service we provided. Fraser, your agent, is a valuable part of our team, and we're thrilled to hear that he was so helpful in guiding you through the renting process. Providing support to our tenants even after they move in is a top priority, and we're glad to hear that it's been much appreciated by you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your tenancy is as smooth and enjoyable as possible. Thank you for choosing ELC, Jamie. We truly value your tenancy, and we're here to assist you every step of the way. Warm regards, ELC

5.00 /5

Great letting agent. Let me tour virtually which made it much easier to potentially move to Edinburgh. Quick with communication, prompt and full of helpful advice

Reply from agent

Dear Shane, We greatly appreciate your wonderful review! 🌟 It's fantastic to hear that you had a positive experience with our letting agency. Our team is thrilled that our virtual tours made your decision to potentially move to Edinburgh more accessible and convenient. We believe in leveraging technology to make the process as seamless as possible for our clients. We take pride in our prompt communication and are delighted to know that you found us quick to respond. Providing helpful advice is a cornerstone of our service, and we're delighted that it proved valuable to you. Should you decide to make the move to Edinburgh, we'd be absolutely delighted to assist you further. Please feel free to reach out if you have any more questions or need assistance in the future. Thank you for choosing us, Shane. We look forward to the possibility of working with you and helping you find your ideal place in Edinburgh! Warm regards, ELC

5.00 /5

ELC were incredibly helpful in quickly securing a property for me. The tenancy was agreed within 48 hours of the viewing. Amazing customer service and greatly appreciate the seemless process and additional details they gave me as a prospective tenant. Would highly recommend.

Reply from agent

Dear Izzy, Thank you so much for taking the time to share your fantastic experience with ELC! 🌟 We're thrilled to hear that you found our service to be incredibly helpful and that we could swiftly secure a property for you. Speedy tenancy agreements are what we aim for, and achieving it within 48 hours is indeed something we're proud of. It's wonderful to know that you appreciated our top-notch customer service and the additional details we provided to make your experience as a prospective tenant seamless. Your recommendation means the world to us! If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to make your housing journey as smooth and enjoyable as possible. Thanks again for choosing ELC, and we look forward to serving you again in the future. Warm regards, ELC

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available