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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Wonderful experience working with ELC to find a flat to let. We are not from the UK so had some extra hurdles in the letting process. ELC was responsive, helpful, and made us feel at ease through it all. Alex in particular went above and beyond to help us find a flat. He was available to answer all of our many questions and guide us through the process. Would highly recommend checking ELC out, they are responsive, professional and good at their jobs.

Reply from agent

Thank you, Jane, for your fantastic review! We're delighted to hear about your wonderful experience with ELC while searching for a flat to let. It's great to know that our team was responsive, helpful, and made you feel at ease, especially considering the extra hurdles involved as newcomers to the UK. We're proud of Alex for going above and beyond to assist you, answering your questions, and guiding you through the process. Your recommendation means a lot to us, and we truly appreciate your kind words about our responsiveness, professionalism, and competence. If you ever need any further assistance or have more questions, please don't hesitate to reach out. We're here to help and look forward to serving you in the future. Welcome to your new home!

5.00 /5
Reply from agent

Thank you, Melinah, for the 5-star rating! Your support is greatly appreciated. If you ever wish to share specific feedback or if there's anything more we can do to enhance your experience, please feel free to let us know. We're here to assist you with any needs or questions you may have in the future. Your satisfaction is important to us, and we look forward to serving you further.

5.00 /5

Nicole did a wonderful job of showing me the flat today. She was very pleasant and answered all my questions. Lovely viewing experience.

Reply from agent

Thank you so much, Becky, for your wonderful review! We're thrilled to hear that Nicole provided you with a pleasant viewing experience and answered all your questions. Delivering excellent service and ensuring that our clients have a positive and informative experience is our goal. Your feedback is motivating, and it reinforces our commitment to providing top-notch service. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to being a part of your journey. Thank you for choosing us, and we hope to assist you further!

5.00 /5

Great experience! Professional and to the point! Would highly recommend.

Reply from agent

Thank you, Pavel, for sharing your wonderful experience with us! We're delighted to hear that you had a great experience with our service, finding it professional and efficient. Your recommendation means a lot to us, and we're here to assist you anytime you need. If you have any more questions or if there's anything else we can help you with, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!

5.00 /5

Excellent viewing frazer was very accommodating and let us view the property and exposing the ins and out of the place. Very good! Thanks again

Reply from agent

Thank you Keiron for taking the time to leave such a positive review about your experience with Fraser! We're thrilled to hear that your property viewing went so well, and that Fraser's accommodating and informative approach made a lasting impression. We believe that attention to detail and exceptional service can make all the difference in finding the perfect place to call home. Your feedback is truly inspiring, and we're here to assist you every step of the way. If you have any more questions or need further assistance, please don't hesitate to reach out. We wish you all the best in your property search!

5.00 /5

Great communication, reliable. Will use again. Thank you Fraser.

Reply from agent

Thank you for taking the time to leave us a review! We're thrilled to hear that you found our communication reliable and had a positive experience working with Fraser. We look forward to serving you again in the future. If you ever have any more needs or questions, don't hesitate to reach out. Your satisfaction is our priority!

5.00 /5
Reply from agent

Thank you for the 5-star rating! Your feedback is important to us, and we appreciate your support. If you ever have any specific comments or if there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to serve you, and your satisfaction is our priority.

5.00 /5

Good Contact with agency. They send engineer immiedietly when i need it for broken pipe or something.

Reply from agent

Thank you for leaving us a review! We're pleased to hear that you've had good contact with our agency and that we've been responsive in sending an engineer promptly when you've needed assistance with issues like a broken pipe. Customer satisfaction and swift service are our priorities, and your feedback is greatly appreciated. If you ever have any more maintenance needs or questions, please don't hesitate to reach out. We're here to help!

5.00 /5

The agent we have dealt with so far has been Fraser. He was been absolutely wonderful and accommodated all of our needs. Going the extra mile to ensure we find a property we will love.

Reply from agent

Thank you for taking the time to share your positive experience with Fraser! We're delighted to hear that he has been wonderful and accommodating in helping you find the right property. Our team takes great pride in going the extra mile to ensure our clients' satisfaction. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your kind words and look forward to continuing to assist you in finding your ideal property.

5.00 /5

Fraser was really friendly and open with showing us around the flat and has been more than helpful with setting up viewings for us when very few places have. You're a massive help!

Reply from agent

Thank you for your kind words and positive feedback about Fraser! We're thrilled to hear that he was friendly, open, and proactive in showing you around the flat and assisting with viewings. Providing excellent customer service is our priority, and your satisfaction is our reward. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to assist you in your property search.

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available