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Daniel Adams Estate Agents

A selection of reviews/testimonials by highest rating
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1.00 /5

BE AWARE of sharing your personal details with them. When we put an offer of a property, Daniel asked us if it is fine for a company called AWS to call us back to check if we are financially qualified for the offer and at the same time he will put in our offer. NOTE the wording they are using "financially qualified" and also do not tell the full name of the company. What they mean "financially qualified" for an offer is in fact to pass your information to a company called AWS mortgages and private finance to sell you mortgages. It is totally a stealing of concept and misleading to get your permission to pass your details to their mortgage brokers. We received a call from a personal mobile number from this AWS private financial company requesting our further details and selling our mortgage products a day after our offer was rejected. We told them there is no point of checking now. We thought check "financially qualified" is to check whether you are serious buyers and have everything in place. We do not expect our personal information to be passed to any in house service. Should they be clear about "AWS" as a mortgage broker to contact us, we will not give our permission to share our data. We are fiercely angry being mislead. But Daniel defended that check you "financially qualified" for an offer is the process they followed for every buyer and the company will tell them how much the buyer can afford to borrow. In another term this is what they mean by having their mortgage broker to contact you. So BE CAREFUL they are more interested in selling your data than a house. Shamed estate agency. Their reply is not true. From all our conversations, Daniel is the only person we spoke to. From start to the end Daniel sticked to the wording "financially qualified". We asked him what is AWS He never mentioned "Mortgage Broker and Private Finance" on the call. Financial credit score check company and mortgage broker are different in nature. Daniel told us AWS is the company that carries financial checks for them is an intention to mislead buyers to pass the details. SUPER CAREFUL of the twist this agency plays. Agency is not qualified to verify buyer's finance but normally asks for AIP to be in hand. On the other hand, Daniel agreed to remove our details from their system completely. However he still kept it to contact us after we wrote the review. A NAUGHTY estate agency.

Reply from agent

Morning, I am sorry you felt we did not inform you regarding financially qualifying your offer. As a matter of due diligence, and following estate agency best practise, any offer we receive will always be qualified financially. We appoint AWS mortgages and private finance to do this for us, as we are not qualified to ask such questions. I have played back the conversations you had with my member of staff, and this was very clearly explained. In fact you phoned back five minutes later to verify who AWS were. I have also tried to call you this morning to explain this, but unfortunately you put the phone down on me. Once again i can only apologise you were not happy with this process, but we do need to qualify all offers on behalf of our sellers.

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