The accounts submitted by Caine and Sheila are very familiar. Don't deal with this estate agent, it will cost you a lot and you will get NOUT!!! Here is a little more ............. They use the wonderful FCC PARAGOON for their referencing. They charged me £360 for a referencing fee. Since discovered that this service cost them £12. 348 quid for tapping a few keys. NICE WORK IF YOU CAN GET IT ! So then , how do you justify charging £360 for your referencing search ? That is EXCESSIVE !