Worst estate agent I have ever had to deal with. Had a offer accepted, paper work in and had to deal with a rude administrator that lied and had a stinking attitude. Wasted mine and my partners time - withdrew on the offer because I didn't trust the estate agents. Not knowledgable on renting laws, happy to make them up to suit them and try and take more money from new tenants by creating lies. No communication between staff and the owner just couldn't care less. AVOID - there are plenty of honest estate agents in Leigh, use someone else. If your a landlord, think about how they would treat your tenants. Not acceptable in my book. Update: I can be honest and have no need to lie, I pulled out of the property, I had sufficient references and there was acceptance on the part of the landlord so please do not lie. After I pulled out of the property the property went back on the market for a further two weeks. So saying you had other parties interested is a lie. Please do not insult my Inteligence or further customers. I wasn't angry I didn't get the property as I chose not to go forward and I have edudance of this in the form of emails. You're property manager even though she has 14 years of experience in my opinion needs to be refreshed. I own a business and I have a business partner who ownes a estate agent in east London. I spoke to him and a solicitor he uses for property law and he confirmed that what your property manager stated was not true. She stated that only a permitted occupier could be a person without income (I.e a student or child) this isn't true and all your company wanted to do was more money for referencing. I was happy to have my partner referenced for staying in the property 4 days a week but I wanted the tenancy in my name. I earned more then what was sufficient amount of money to cover the rent and I have over 5 years of renting glowing references. Again I would like to highlight I PULLED OUT IF THE PROPERTY BECAUSE YOUR PEOPERTY MANAGER COULDNT PROVIDE WITH ACCURATE INFORMATION AND MADE UP LEGAL TERMS THAT DIDNT EXAIST DUE TO LACK OF COMPETENCY. I highlighted to Lynda that I would not like her managing a property I would live in - I could not be able to have a professional tenant / management agency relationship with someone I didn't trust and doesn't know propert law. It's a shame Lynda works for such a diabolical company, as she is actually a very professional and personable agent. Hopefully she sees sence and moves to one of the many agents available in Leigh-on-sea.