I have rented a flat from Ashleigh Stone for 10 months. There has been CONSTANT basic and huge disrepairs (I.e., entire roof replacement!) from the start, that the landlord knew about before I rented. Staff stated these to be “teething problems”! They didn’t even give me all the front door keys on the day I paid and signed the paperwork; I had to chase this for a long time, in the end they got a locksmith out as they didn’t have all the front door keys! They left me without heating and hot water for 9 days in December (as they rented this flat to me with a condemned boiler that I had to report to the Environmental Health!), and they are planning to do this to me again this month (no shower for 3 days this time!). I was unable to attend my mums 78th birthday in December due to being significantly ill as I had no heating or hot water directly due to the negligence of Ashleigh Stone and the Landlord. I was unable to work due to this and lost a significant amount of work and money. This ongoing nightmare has cost me thousands of pounds impacting my work and directly impacts my health. Many items remain in disrepair. Ashleigh Stone always down play situations which shows their lack of professionalism and efficiency. My rent is £1050 a month! They refuse to implement any action in a timely manner which always directly impacts my health and work! Worst renting experience in my entire life.NegativeQuality
Unknown
N1 6DX, UK