Landlords should be aware that Belvoir does not provide the protection that you expect from such a big name. The Offices are run by franchisees as individual Limited Companies and therefore,as I discovered too late, when the franchisee changes hands, there is a great amount of confusion. This lead to a deposit not being protected and ultimately lost. During a time of many franchisees struggling, belvoir were unable to accurately track records of what the agents had been taking as deposits. Belvoir will not however except any responsibility at all.