Taking the deposit back is a nightmare. Vacated the property on 23th of June, contacted several times only to be told he is busy and she is busy. They are all busy to return the money :) First tried to blame us for something that was already in the property and now asking us to go claim from the deposit protection scheme so that they can get another 30 working days to hold the money. If you wanted us to claim then why didn't you ask this in the beginning? Didn't contact us even once to say oh we have your deposit as well I know you guys reply to the reviews and i am sure you can find my details, if not leave a comment here and i am happy to provide contact details. Edit: so you first confirm that yea its over a month that the deposit is being held by u. 2nd look at your aggressive reply. ALL FUTURE TENANTS PLEASE READ THATS HOW YOU WILL BE TREATED WHEN YOU WILL ASK FOR DEPOSIT BACK. Really professional help. We are asking for our deposit back and you are getting annoyed that why we have made 3 calls after a month? Did u make a single attempt to send the deposit back?