We have been tenants for over 8 years now. Although I have never liked the 4 monthly inspections some Staff have made it a far less dreaded experience. Anthony was always lovely. Today Alison really made the process much easier and was lovely too. Maintenance people have been great to deal with too, most notably Billy, always enjoy his visits and his work is excellent. I will add on Bethany, who once she was made aware of the situation with our shower made sure it was replaced promptly. Then followed up with a phone call to be sure all was well. Thank you Bethany, that is as it should be, to be treated with kindness and courtesy and service that goes that extra mile.