Firstly i would like to say discrimation of disability is not acceptable now in this day and age, from yourselfs as a professional company or a landlord. Had all the rights and full criteria to let a property with yourselfs and you stated my brother wasnt picked because basically the landlord felt the upkept and my brothers disability were a issue!! Wrong so wrong will never use again disgraceful EDITED UPDATE : Still not had no phone call from anybody to explain which more than proves to me with what you stated on the phone to my mum and the reasons my brother didnt get this property is discrimination and you are more than aware and are fully responsible for this !!