Terrible service they left us with no boiler for 4 months. Then after we left the tried to claim £490.00 from my deposit with ridiculous accusations. I disputed this as the claims were completely untrue. The independant resolution didnt award them a penny and justice was done it did take over 2 months but well worth it as i will now receive the £490 back. A couple of weeks before i was due to leave Remi asked if they could send someone round to do a valuation which i refused as they had not bothered to fix the boiler. He tried to bribe me with a £150 to do the valuation which i still declined. Avoid this letting agent as believe me you will regret it if not!!!NegativeQuality, Professionalism, Value