Danielle and Julie have been amazing at Newton Fallowell. Especially Danielle for talking me through the process even though I was the buyer. I hit a few bumps along the process like the solicitors pulling out at the last minute. However Newton Fallowell came through with their local business knowledge and ability to source professional experts in the conveyancing field. This shows that Newton Fallowell are not one dimensional and coupled with their property market knowledge make them a breeze to work with. They took the time out to explain things to me, even when it was not their responsibility; this is an example of wonderful customer service. They always made sure I understood everything and put me in the best position to make the right decisions for myself. The support I got from Danielle was second to none, especially from being buyer with no knowledge. She explained everything to me, she understood how stressful the process can be, she showed patience and impoartantly Danielle ensured I received a first class service all the way through to the end. Relaying messages back and forth with the vendor was made so easy through Danielle. Immensely helpful!! I was always made to feel like a customer rather than a number. Danielle is definitely an asset to Newton Fallowell. Thank you for everything; especially a great experience.