Really awful as rental agents...they will never stand up for you as a tenant..their sole concern is lining their pockets so if you end up with a bad landlord like we did the agents will do everything they can to keep them happy even if it means lying and cheating tenants out of money. Really avoid if possible, there are agents out there that will treat you better. These guys will rob you blind, even though in their own words you might be "model tenants"...total lack of scruples who front dodgy landlords! They also insist on 3 monthly inspections and generally look on their tenants as cockroaches. Be warned.