DO NOT USE THIS ESTATE AGENT! My partner and I viewed a lovely property in Barwell on Saturday morning and pretty much fell in love with it. Clayton, the “director” was there to show us round…he pretty much sat on his phone the whole time. After having a look around, we were then told we could have a second viewing if needed and to let them know. We went home and discuss our offer and our decision, safe to say we wanted to put an offer in on the property - knowing we had plenty of wiggle room with the final offer. Monday morning comes and out mortgage advisor contacts Belvoir on our behalf. He was met with a rude encounter and ended up having the phone put down on him! What information we did get was ridiculous , the property had been sold the day before and we weren’t told! We were shocked to find out that not only had an offer been accepted SSTC but we couldn’t put an offer in ourselves. I contacted Clayton and told him we were well within our rights to place an offer on the property regardless of the previous offer. Claiming that they were ethical and treat everyone fairly and equally? Our experience with Belvoir WAS NOT ethical, fair or equal! Disgusting behaviour. Please do not use this estate agent for any selling, buying, letting or anything else they may say they can do!