Truly a great and amazing experience. Northwood were very patient with us and guided us through the homebuying process smoothly in these tough times of the pandemic. Always ready to answer questions and great communication. Lucy Shepard dealt with us mainly she is a real credit to Northwood, her calmness, reassurances and guidance have been second to none. Lucy played a big role in helping complete the property quickly and efficiently. She is a thorough professional, considerate and always willing to help and listen to your views. Exactly what we needed, thanks to the whole Team and especially to Lucy, all the best in the future.PositiveResponsiveness, Quality, Professionalism

I lived with Northwood for a little over a year and had a truly brilliant experience. From the moment I contacted them for a viewing, they were courteous and responsive. When I moved in the process was seamless, the flat was spotless and I was provided with all the information I needed for my tenancy. Throughout my time in the property, Sarah was very helpful and often went above and beyond to assist me with any issues. Thank you for a wonderful experience and if and when I am renting again, you will be my first port of call.PositiveResponsiveness, Professionalism

Northwood Nottingham have been such a helpful and friendly letting agent. They are always there when I have a query and so quick to communicate. Sarah in particular has been a fantastic agent, can't thank her enough for all the emails when I was preparing for the move. This is easily the most positive experience I've had as a tenant so far and I would recommend them to anyone! Many thanks again, KatiePositiveResponsiveness, Quality, Professionalism, Value

Absolutely brilliant and highly recommended. I know there are plenty of agents out there and I was tempted to use one of these online ones due to the cost. However due to issues I've heard about them being online and no personal touches, I didn't want to risk the stress. They maybe cheaper but they are cheaper for a reason! I dealt with a sales lady called Lucy all the way through the transaction who updated me constantly without me even getting chance to chase for information as she was very efficient. She was polite, bubbly, professional and as mentioned above, efficient in what she does. I would highly recommended Lucy at Northwood to friends and family. I would also not hesitate to use them again should I need them. Again Thank-you Lucy you are a star for a fast and efficient sale!

Nothing but kind words to say about Lucy and the Northwood team. As the agents for my first buy property there were many issues with solicitors yet Lucy worked extremely hard to keep things well and organised between the two parties after many hiccups. They have been a massive help to buying my first property and will most definitely work with this company at any opportunity given to me and I strongly suggest others do so too. Amazing service!PositiveResponsiveness, Quality, Professionalism

An honest review: amazing agent. The contract went smooth, they informed me for a viewing in advance and were there on time. Anytime I get any trouble, they book a repair for the next day. If you’re lucky and got Sarah, your tenancy will be so smooth

I spent almost two years as a tenant with Northwood. Everything from the beginning of applying for the tenancy to moving out was smooth. Had very little issues with my tenancy but any small issue was resolved promptly. Moved out as I have relocated for a new job, I was in contact with Craig during the whole moving out process who was very helpful. Also quick and hassle-free in receiving my deposit back. Overall I had a positive experience as a tenant with Northwood and am sad to leave. Definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value