Rang Northwood on a Thursday requesting to view a property on Rightmove (which had just gone on the market within that hour). I was really interested in this property and they informed me that they were awaiting a date and time from the vendor to arrange the viewings, and therefore took my name and number to call me back. I then rang up again on both Friday and Saturday afternoon and they gave me the same excuse (awaiting for the vendor to allow access to the property). I continued to bug them by ringing again on Monday afternoon (because I was really interested in this property) to be informed that the viewings had already gone ahead on Monday morning and that they had received multiple offers on the property. Yes I'm disappointed I didn't get chance to view the property, but hey ho, if they were fully booked then I can't do anything about that and I accept that. But what actually angers me is that they could have told me on Thursday/Friday or Saturday that they were fully booked, instead, they LIED to me all weekend stating they were awaiting for the vendor to allow access to the property. It shows that this company is lacking in some honesty and integrity values which should be addressed.NegativeProfessionalism