I had a very disappointing experience with this rental agency. I called during a 5-minute break between meetings to inquire about a property, only to be told rudely, "Have you filled in the online form? If not, do that then we'll see if you qualify." I filled out the form shortly after and called back 10 minutes later, hoping for some progress. Instead, I was met with a dismissive and unhelpful attitude from the woman on the phone. She said, "If you've only just done it, they won't have looked at it yet. They'll look at them periodically and get in touch if you qualify." The entire interaction made me feel like I was being made to compete for the privilege of even being considered, rather than being treated as a potential customer. The attitude was terrible, the system inefficient, and overall it put me off renting through them entirely. I would not recommend this agency to anyone looking for a rental property, or a landlord looking to utilise their services. They need to improve their customer service and streamline their processes.