Review for move and save

Excellent service throughout from a friendly team. Great communication with a relaxed yet efficient approach. Would highly recommend to others

Great Team Effort

What an amazing service we have received from everyone at Move & Save, Teena, Judie and Tracy have all been amazing. Their extensive knowledge of the property market, professional service and friendly approachable manner have all contributed to a stress free move. Every time I have called either Teena or Judie they have both been able to discuss our sale without any hesitation whatsoever or need to contact Tracy with who we had initial contact, you can tell they are a very well oiled team. They also recommended Premier Property Lawyers and despite a change of Conveyancer part way through, the transition was seamless and Anthony Smalley who is now handling our case has been fantastic, I can't fault him. We have no doubt we will be in contact again when we move next time with the hope we can use the services of the Move & Save team and Anthony at Premier. Thank you all for your hard work on our behalf.

Tracy & Tina were very knowledgeable, helpful and responsive.

Throughout the lengthy selling process I have been well informed at each stage. Many thanks!!

As a returning client of JLL, we are very satisfied with the fast and professional service provided by the letting, property management, and customer service teams, even during this transition period. Special thanks to Lauren, Paige, and Chris (who speaks Cantonese), whose support has further enhanced our overall experience. We look forward to the team maintaining this high standard of service.

Not been there

Sold my house with Balgores SWF - everyone was always happy to help and we push things with other parties as you would expect.

Teddy and the Morley team are wonderful. They are efficient in responding to property issues reported and tenancy renewal. I am happy with their service delivery.

Value for money

As this is an 'on-line' estate agent, they do as it says on the tin, the agent that came out was very pleasent and knowledge about the service and as there was a substantial saving from a conventional high street agent, we thought it was value for money, further conatct during the sale has always been made in a professional manner. We would use this agent again and have recommended them friends.

The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.

Thanks to Rico for getting me a place to live in London! Was a smooth experience to move in. Moving out process was terrible though, I had to win my dispute through TDS.