Really disappointing experience with Martin & Co Nottingham. We viewed a property on 16th May and placed an offer the following week. We then supplied all the requested supporting documents over the following weeks. Since then, we’ve had to chase them constantly — yesterday we were told someone would call back, but no one did. Weeks later, the offer may not have even been passed on to the seller, due to their insistence on an AIP (Agreement in Principle) for a buy-to-let mortgage with a specified monetary value. Our financial advisor explained that this isn’t standard practice at the offer stage, and even emailed the agent directly offering to speak with them, confirm our eligibility, and provide a formal AIP once the offer was accepted. Despite this, we’ve received no meaningful communication, no updates, and no indication that our offer was handled professionally. We’re still unsure whether it was ever presented. This has been an exhausting and needlessly opaque process. If the owner is reading this, please know: buyers deserve transparency, timely responses, and at the very least, the courtesy of knowing where they stand. We’re experienced investors and are constantly looking for opportunities to expand our portfolio, unfortunately I’d never do business with Martin & Co ever again as it’s a waste of time.