Awful company, not impressed! We were treated badly and left for a month without a washing machine, had a broken boiler and other electrical problems with staff often ignoring our emails. The staff were rude and often didn't take our queries seriously - we may have been students but respect should still be shown.

Totally agree with Alicia's review. I am currently in a similar situation not only that I can't get my deposit back the landlord also just made a claim of more than £1800. The apartment wasn't perfect when I moved in and after nearly 1.5 years some wear and tear is inevitable. Now it seems that the landlord has asked for all the money she needs to refurbish the place and replace the furniture from us so that she can make it look new to the future viewers.We haven't caused even any accidental damage to the place apart from the wear and tear. For example, she wants to replace the whole carpet even though we haven't even spilt a single drop of coffee on it. I don't know what role Martin and Co plays in this part but I can say for sure is that they haven't been particularly helpful in anyway throughout my stay apart from asking for administration fee for every single redundant and unhelpful work they have done. Not to mention I had to live without hot water for the first few days and wasted a significant amount of water for testing based on the advice I was given and no one could tell me how to fix it including the landlord. Figured it out myself eventually. Avoid this company at least the one in Nottingham if possible. If you do rent a place through them be prepared to pay all the unexpected and unreasonable hidden fees having already paid enough for the application before you move in. I would have given 'no star' if it was an option

Not so much April Fools as year round fools at Martin & Co. Went to collect my keys today, 10 days after my tenants left and they have no idea where they are! The manager is uncontactable and the staff are left to flounder. I've no idea why I used these guys to manage my property, a whole load of money for nothing. Thank god I had nice tenants, but it's a shame that they also had to suffer at the hands of these jokers. Martin & Co cannot do any of the basics associated with house letting. Avoid at all costs, be you landlord or tenant!!

The company were useless! I had to constantly ring up the company to try and make them inform tv lisencing that we had a liscence as we were getting threatening letters daily and to fix our washing machine that wasn't fixed for about a month! So much hassle on our end which is not needed in our busy final year of study! I was very disappointed how things were handled and we got extremely frustrated with the company, staff members were also pretty rude, yes we are students but we are still your customers and we expect to be treated with respect!

Worst management and customer support ever! I've had to take some time off my work, waste my petrol and money on car park (to apparently sign the contract off) and I was literally told they hadn't prepared the contract yet after saying the opposite by phone. The EXCUSE was that they hadn't sent any confirmation email and that they couldn't sorted it out bc apparently "it takes a long time". Been waiting 2 months for this! Should I present an invoice with all the expenses (petrol, car park, hours off from work)???......

Maintenance Rip Off

I used their in house maintenance company called "MAC Maintenance Ltd". These were the biggest bunch of cowboys I've ever had the misfortune of dealing with. They wanted payment "up-front!!", (never a good sign). Long story short, they didn't do the work, and they kept my money.Please beware this disgraceful firm.

Estate agent never bothered to turn up to the viewing or notify us that the flat had already gone. After waiting for at least 15 minutes we called the estate agent only to find out that the flat had already been let out! Another person who was supposed to have a viewing before us had been waiting for 45 minutes in the cold January rain. A complete waste of time, I have better things to do than stand around in the cold and the rain. A normal person with any manners would've given us a call or at least written us an email. Now that I've seen the other reviews I am relieved we didn't deal with this company any further.

Not so much April Fools as year round fools at Martin & Co. Went to collect my keys today, 10 days after my tenants left and they have no idea where they are! The manager is uncontactable and the staff are left to flounder. I've no idea why I used these guys to manage my property, a whole load of money for nothing. Thank god I had nice tenants, but it's a shame that they also had to suffer at the hands of these jokers. Martin & Co cannot do any of the basics associated with house letting. Avoid at all costs, be you landlord or tenant!!

Just save your time and money and choose another company to deal with. Trust me, these are not a good company. The stars unfortunately go into the minuses, so I can't do a true vote. Minus 5 stars for me.