Good morning, Thank you for your feedback. All emails, property enquiries and telephone voicemails are dealt with on a daily basis. All staff have emails available 24/7 via their mobile phones and home computers and the office phones are manned Monday - Friday between 9:30am - 5:30pm. We also have an out of hours answering service who make direct contact with the office via email and text to advise of any missed calls or enquiries so it is highly unusual for so many attempts via email and telephone to go unanswered. If you can email your full contact details to norwich@northwooduk.com we can look to investigate this further and endevour to assist in any property search you may have.